Orders typically ship within 1-2 business days. Once your order ships, you will receive an email with the tracking information.

The best InStyler iron size for you depends on your hair type, length, and styling goals. Here’s a quick guide to help you choose:

1. Short Hair / Pixie Cuts / Bangs

Best Size: ¾" or 1"

• Ideal for precise styling, curls, and waves on short hair
• Great for adding volume at the roots

2. Medium-Length Hair (Shoulder-Length or Slightly Longer)

Best Size: 1"

• Versatile for both straightening and curling
• Works well for sleek styles or adding soft waves

3. Long Hair (Below Shoulders to Mid-Back)

Best Size: 1.25" or 1.5"

• Covers more surface area, making styling faster
• Great for loose waves and straightening

4. Extra-Long / Thick Hair

Best Size: 1.5" or 2"

• Helps smooth large sections quickly
• Ideal for sleek, straight styles

5. Tight Curls & Defined Waves

Best Size: ¾" or 1"

• A smaller barrel creates more defined curls and waves

Unfortunately, some of our warehouses were impacted by the LA wildfires, affecting our entire stock of rotating irons. We’re working diligently to replenish inventory as soon as possible. We appreciate your patience and understanding as we navigate this unexpected situation.

Due to hygiene and safety reasons, we do not accept returns or exchanges on any used hair tools, including hair dryers, styling irons, and hot air brushes. Once a product has been used, it is considered final sale and cannot be returned.

We accept returns on unused and unopened products within 30 days of the delivery date. To qualify for a return:

• The product must be in its original packaging, unopened, and unused.
• Proof of purchase is required.
• The return must be initiated within 30 days of receipt.

To request a return for an unused item, please email returns@instylerhair.com with your order number and reason for return. Approved returns will receive instructions on how to send back the product.

By purchasing from InStyler, you agree to this return policy. If you have any questions, feel free to reach out to our support team.

Refunds typically take 7-10 business days until the funds reappear in your account (the original payment method).

Here is the full policy. If you receive a defective or damaged product, please contact our customer service team within  60 days of receiving your order. We will gladly provide a replacement or repair under our Limited 1-Year Warranty (if applicable). To request a Warranty Authorization and further instructions, please email warranty@instylerhair.com.

If your order is placed prior to 11am PST Monday through Friday, it will typically be shipped the next business day. Orders placed after 11am PST on Fridays and throughout the weekend will process on the following Monday. Orders placed on holidays will be processed the next business day we are open. You will receive an e-mail confirmation with tracking info once your order has shipped.

When your order has been shipped, we will send you another e-mail with your tracking number and a link to where you can track it online. You can also download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

"Order Date" and "Ship Date" are not the same. Orders placed before 11am on any given weekday will ship the same day. Orders placed after 11am will ship the following day. Although most orders are shipped the same or next day, please take weekends and holidays into account when considering the shipping date. Additionally, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Currently, we only ship to the United States.

For security reasons, we do not currently ship to PO boxes or APO/FPO addresses.

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route offers a few options to improve the post-purchase experience. Route Protect is premium package protection for your online orders. When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise. If you don't choose Route Protect at checkout, you can still use the Route App to visually track all of your online orders in one place. No need to dig through your email for tracking numbers–dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Route will protect your package against being lost, damaged, or stolen. This does not cover any issues before your order ships out.

When you get to the checkout page, the price to insure with Route Protect will be automatically calculated based on your cart total. If your order is $100 or less, your Route protection price is $0.98. If your order amount exceeds $100, your Route protection price is 2.5% of the subtotal.

If you choose to not insure your package with Route Protect, InStyler is not liable for lost, damaged, or stolen packages. However, you will still get access to Route's advanced tracking via the iOS app and emails.